Location: |
Pune |
Designation: |
Customer Support Engineer - Office Printers |
Qualification: |
Diploma (Electronics & Communication) |
Skills: |
Printer, Multi Function Printer, Customer Support |
Experience: |
1-3 years |
Salary: |
2 to 4 Lac |
job description
- After Sales Service Deliverables & Relationship
- Device Installation
- Device Uptime
- Broken calls
- Adherence to PM Schedule
- Customer Management, (Satisfaction programs, Initiatives)
- Implement corrective actions Identified during ICCP result Review
- Ensure Customer Satisfaction achievement ratio as per targets & Implement corrective actions identified during Customer satisfaction result Review
- Revenue & Profit Management
- Drive Revenue & Print volume growth programs
- Drive KM auto billing Program
Please share your profile at rohini.vig@konicaminolta.com
- Regards,
- Team - HR
- Konica Minolta Business Solutions India Pvt Ltd