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Customer Support Engineer - Office Printers Pune

job summary

Location: Pune
Designation: Customer Support Engineer - Office Printers
Qualification: Diploma (Electronics & Communication)
Skills: Printer, Multi Function Printer, Customer Support
Experience: 1-3 years
Salary: 2 to 4 Lac

job description

  1. After Sales Service Deliverables & Relationship
    • Device Installation
    • Device Uptime
    • Broken calls
    • Adherence to PM Schedule
  1. Customer Management, (Satisfaction programs, Initiatives)
    • Implement corrective actions Identified during ICCP result Review
    • Ensure Customer Satisfaction achievement ratio as per targets & Implement corrective actions identified during Customer satisfaction result Review
  1. Revenue & Profit Management
    • Drive Revenue & Print volume growth programs
    • Drive KM auto billing Program

Please share your profile at rohini.vig@konicaminolta.com

  • Regards,
  • Team - HR
  • Konica Minolta Business Solutions India Pvt Ltd

Interested?