Customer Support Engineer - Surat Surat
job summary
| Location: | Surat |
|---|---|
| Designation: | Customer Support Engineer - Surat |
| Qualification: | 3 Years - Regular Diploma in E&C, BE or B.Tech |
| Skills: | Having the knowledge of Xerography and Color, preferably has handling the color production machine. |
| Experience: | 3-6 Years |
| Salary: |
job description
• Support Pre-sales operations like demo, Roadshow and Site inspection. • Installation, Configuration and troubleshooting of Konica Minolta Production printers along with related software and HW. • Maintaining requires site kit to reduce downtime of machine. • Providing Key Operator Training to users. • Taking Care of Service deliverables to ensure maximum customer satisfaction. • Insuring the maximum output in most economical way and make sure the installation within the committed time frame. • Service revenue growth via Volume growth initiative and inventory Management. • Should be ready to work in 24x7 environment as per business needs. • Should be ready to travel extensively to support customers. • Active participation in Programs run by organization like SMT, Outward etc. • Provide highest level of C-sat via maintaining service parameter.Interested?